Alskvard
CS Center
Frequently Asked Questions
Related to Shipping
Order, Payment
Cancellation, refund, exchange
etc.
Q.I canceled it, but it was delivered.
If you contact Choice Bio Online Shop Customer Center (000-000-0000), we will check and guide you.
Q.I'd like to know the contact information of the shipping company.
Online shops deliver products to customers through post office delivery.
a representative telephone number :1588-1300 / https://parcel.epost.go.kr/auth.EpostLogin.parcel
Q.What should I do if I want to change the shipping information after ordering?
We help you with order/return/exchange inquiries through the 1:1 bulletin board, and we will check the delivery status and modify it to the shipping information you want.
Q.How can I check the delivery?
If you are a member, you can check the delivery of the product you ordered on the [My page] → [Order/Track] menu. If you are a non-member, you can check both order number and email information on the [Order/Track] menu.
Q.When can I get the delivery?
Choice Bio is shipped once a day. ★ Orders paid/deposited from 2 p.m. to 2 p.m. the day before shipping in the afternoon will generally be received within 1–3 days after shipment, and in case of heavy orders, it may take up to 5 days. (Delivery may vary by region. ) If you have any detailed inquiries or requests, please contact the one-on-one inquiry board on the website.
Q.How much is the shipping fee?
Free shipping if you purchase more than 30,000 won in actual payment. (Additional charges will be incurred in Jeju Island, mountainous areas, and island areas.)